Frequently Asked Home Renovation Questions in the Austin Area

At Flenn Custom Homes and Remodeling, starting a home renovation or custom home project involves plenty of questions. That’s why we’ve created this detailed FAQ to address the most common concerns and help you confidently move forward on your project in Round Rock, Georgetown, and the surrounding TX areas. Below, you’ll find transparent answers that showcase our process, values, and commitment to your satisfaction.

FAQ’s

What Is a PSA and Why Is It Important?

A PSA, or Professional Service Agreement, allows us to create detailed plans and specifications for your project while keeping your budget in mind. It provides a clear scope of work, ensuring everything—from construction drawings to engineering reports—is carefully planned. Why it matters: A PSA minimizes surprises, reduces change orders, and ensures we’re aligned with your vision before construction even begins.

Should I Get Other Bids for My Project?

While it’s important to feel confident in your choice of builder, we encourage focusing on quality, trust, and experience over simply choosing the lowest bid. Many bidding processes come from commercial and government projects, and they prioritize cost over quality, often leading to additional expenses through change orders. At Flenn, our PSAs create clarity, reduce misunderstandings, and reflect fair and transparent pricing while maintaining quality as our top priority.

Is the PSA Mine to Keep, and Does Its Cost Go Toward My Final Contract Price?

Yes! Once completed, the PSA is yours to keep. It’s a valuable document that outlines the full scope of work and selections for your project. Plus, the PSA cost is applied toward your first payment in the final project contract, ensuring no additional costs are incurred.

How Does Flenn Wrap Up Project Details?

Finishing touches matter just as much as the build itself. We’ve developed a three-step post-project process to ensure all details are perfect and that you remain happy long after the project is complete:

  1. Final Walkthrough: Once production wraps up, we’ll review the entire project with you to identify any items needing attention.
  2. Three-Month Check-In: We’ll send you a checklist to review and share any additional concerns that arise after you’ve lived in the space for a while.
  3. Eleven-Month Follow-Up: Before the end of the one-year warranty period, we’ll revisit the project to address any final items covered by the manufacturer’s warranty.
Does Flenn Offer Custom Kitchen and Bathroom Remodels?

Absolutely! Our team specializes in custom kitchen and bathroom remodels, tailoring every design to your unique style and functional needs. We ensure each remodel enhances your home with expertly curated finishes and thoughtful layouts. Have specific questions? We’re happy to guide you through kitchen and bathroom remodel queries in TX, from Georgetown to Round Rock.

What Are Some Benefits of Working With Flenn Custom Homes and Remodeling?

Here’s why homeowners trust Flenn for their custom home and remodeling projects:

  • Expert Curation: Our team hand-selects finishes, materials, and designs to match your vision and lifestyle.
  • Transparency: You’ll receive clear, accurate estimates through our PSA process, ensuring no hidden surprises.
  • Commitment to Quality: We never cut corners, ensuring every element of your project meets the highest standard of craftsmanship.
  • Community Focus: We proudly serve Round Rock, Georgetown, and nearby areas, creating homes that reflect our clients’ dreams.
How Does Flenn Handle Remodeling Concerns?

We prioritize communication and transparency every step of the way. From the first consultation to project completion, our team is here to address your remodeling concerns. We meticulously plan your project, ensuring detail-oriented execution and outstanding results, with minimal disruptions to your day-to-day life.

Does Flenn Serve Round Rock and Georgetown, TX?

Yes, we do! Our service areas include Round Rock, Georgetown, and other locations throughout TX, including Liberty Hills, Leander, Cedar Park, Hutto, Jarrell, and Jonah. We’re proud to support homeowners in these communities with custom home builds, whole home remodels, and much more.

How to Start Your Home Renovation or Custom Home Project?

It’s easy! Contact our team today to schedule a consultation. We’ll walk you through the PSA process and discuss your vision. Your new home or renovation begins with a conversation—we’re here to make your dream a reality.

Flenn Custom Homes and Remodeling Logo

At Flenn Custom Homes & Remodeling, we prioritize a collaborative home construction process, ensuring a thorough alignment with our customer's desires and their homes in Austin, Texas and the surrounding area.

Services

Custom Home Builds

Whole Home Remodels

Home Build Management

Preconstruction Planning

Our Team

 

Service Areas

Our service areas include Round Rock, Georgetown, Liberty Hills, Leander, Cedar Park, Hutto, Jarrell, and Jonah.  We are located in Georgetown, Texas.